At this time we cannot accept any returns. This includes pre-orders*. We hope to change this as we grow.
ALL SALES ARE FINAL ON HATS AND SUNGLASSES
Clothing can be returned for an exact exchange or store credit if you contact us within 48 hours; original packaging and tags MUST be attached.
Customer responsible for return shipping costs + a $15 restocking fee.
You can always contact us for any return questions at email@example.com.
Damages and Issues
We triple check everything before it leaves our warehouse, however we know things happen. If your piece arrives damaged, defective or you have received the wrong item, please contact us immediately so we can resolve the issue.
Unfortunately, we cannot accept returns on sale items or gift cards.
Hats and sunglasses are final sale items.
Clothing items are eligible for exact exchanges if initiated within 48 hours of receiving the item. All original packaging and tags must be in tact.
Exchanges are only available on final sale items if they are defective or damaged. The item will be exchanged for an exact replacement (unless out of stock and then a store credit will be issued).
Should an item arrive damaged or defective you must email firstname.lastname@example.org within 48 hours of receiving your item, along with an image of the product and packaging. All exchanges are subject to approval.
There is a $15 restocking fee on all exchanges and returns.
Customers are responsible for any exchange shipping costs, both domestically and internationally.
Please contact email@example.com with any questions or concerns regarding your international purchase. We recommend shipping insurance as we are not responsible for damage to your item that occurs during shipping. We encourage you to reach out with any questions or concerns.